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	<title>On-Premise Archives - EasySAM</title>
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		<title>SAP’s AI offer to legacy customers comes with a catch</title>
		<link>https://easysam.co.uk/news/saps-ai-offer-to-legacy-customers-comes-with-a-catch/</link>
		
		<dc:creator><![CDATA[Mike Varney]]></dc:creator>
		<pubDate>Thu, 14 May 2026 12:04:24 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[AI]]></category>
		<category><![CDATA[Artifical Intelligence]]></category>
		<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Maintenance]]></category>
		<category><![CDATA[On-Premise]]></category>
		<category><![CDATA[SAP]]></category>
		<guid isPermaLink="false">https://easysam.co.uk/?p=37492</guid>

					<description><![CDATA[<p>On-premises customers can access Joule assistants, but only if they commit 50% of maintenance spend to cloud first.</p>
<p>The post <a href="https://easysam.co.uk/news/saps-ai-offer-to-legacy-customers-comes-with-a-catch/">SAP’s AI offer to legacy customers comes with a catch</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
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									<p>More than 20,000 SAP customers are “stuck” on legacy ECC systems due to customisations, according to the CEO of SAP partner MyWave, Geraldine McBride, and many won’t migrate anytime soon. At Sapphire 2026, SAP offered them a path to AI, but only if they commit half their maintenance spend to the cloud first.</p><p>The offer, confirmed by SAP Chief Strategy Officer Sebastian Steinhaeuser during a media briefing, enables SAP to extend limited AI capabilities to customers still running its software on-premises during their transition to cloud ERP. But it comes with a significant condition: Customers must shift at least 50% of their maintenance spending to the cloud before they can enable Joule assistants on premises.</p><p>It’s a another small crack in SAP’s resolve: For years, it has been upsetting customers using its legacy systems by telling them the only way to access its latest innovations is to migrate to its latest platform, S/4HANA, in the cloud.</p><p>“There’s no confusion at all” about the latest change, said Steinhaeuser. “To be super clear, our Joule assistants and agents are designed for cloud. This is destiny and destiny is unchanged. […] However, we also want to meet customers where they are. We’ve put in a lot of work technically to make Joule available to ECC and S/4 customers who have committed to their journey.”</p><p>An SAP spokesperson confirmed the 50% requirement and said the company has no plans to extend the ECC end-of-service deadline beyond 2027, with extended support available through 2030 at additional cost.</p><p>For customers already on SAP’s Cloud ERP Private offering, the deal is sweeter. SAP will activate up to three Joule Assistants at no additional cost to cover common workflows in finance, HR, and the supply chain. New customers will be guided through activation during onboarding; existing customers can contact their SAP representative.</p>								</div>
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									<p>SAP has spent years pushing customers toward S/4HANA, its cloud-based ERP successor to the ageing ECC platform. But migration has proven difficult. The Americas’ SAP Users’ Group (ASUG) 2026 Pulse of the SAP Customer survey found that S/4HANA migration remains customers’ single biggest challenge, with 61% citing budget constraints and 48% struggling with integration.</p><p>Manoj Swaminathan, SAP’s chief product officer for Business Suite, struck a conciliatory tone ahead of Sapphire. “We want to take every customer along with us,” he said. “Some are in ECC, some on-prem, and some on the pathway as part of cloud ERP transformation. We want to work with every one of them so they can realise value now as they are modernising.”</p><p>But for customers who haven’t committed significant cloud spending, that road to value remains gated.</p><p>Christopher Diaz, senior vice president of finance at Rio2, a Canadian mining company that recently implemented SAP’s public cloud, described the challenge for smaller organisations. “We plan to use the Joule assistant once we have the production information in the cloud,” he said. “Right now, we’re still tracking a bunch of production information in different spreadsheets.”</p>								</div>
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									<p>Industry analysts offered mixed assessments. Maribel Lopez, founder of Lopez Research, gave SAP some credit. “They are correct that it is very difficult for any vendor — SAP or any other software provider — to offer AI in an on-premises platform that wasn’t designed for this,” she said. “What SAP needs to do is find a way to migrate customers faster.”</p><p>Mickey North Rizza, group vice president of enterprise software at IDC, framed AI as both incentive and pressure. “AI is the new carrot and stick, reshaping businesses into a new operating model. Migration is an investment, and despite the great promise of cloud, many just haven’t done it,” she said, adding that IDC research found 31% of organisations moving from on-premises to cloud while 23% are actually moving back.</p><p>“Considering SAP is providing faster migration and testing as part of the movement to the cloud, and they are offering AI at different value propositions, they are taking into account the needs of their clients,” Rizza said.</p>								</div>
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									<p>While SAP threads the needle between flexibility and protecting cloud revenue, third-party vendors are moving faster. MyWave, an SAP partner whose CEO Geraldine McBride is a former SAP president, offers AI agents that run natively on ECC without requiring migration or a 50% cloud commitment.</p><p>Many organisations “are kind of stuck on ECC due to Z codes and industry customisations,” McBride said. “We’re releasing value inside ECC today that can contribute to help migrate to S/4. It’s never migrate then transform — we transform then migrate.”</p><p>Ben McGrail, managing director at consulting firm Xmateria, estimates that as many as 40% of SAP customers will still be on ECC by 2030. “A good third aren’t even thinking about migration,” he said. “The biggest mistake SAP made was talking so hard about deadlines.”</p><p>Those who’ve tried and stalled, he added, often ran into a familiar problem: “They put it in front of the CFO, and he wants to know what the operational business gets out of it. [But] nothing is driving this from a business perspective.”</p><p>For those still running legacy systems, the message from Sapphire is clear: SAP’s AI future is available to you — but only if you’re already halfway to the cloud.</p>								</div>
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        <h2 class="title eael-cta-heading">Are you part of one of the 20,000 affected?</h2><p>How does this offer sound to you? Does it allay any concerns you have, or are SAP's heads still too high in the clouds? Let us know.</p><a href="/contact-us" class="cta-button cta-preset-1  ">Get in touch</a>	</div>
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									<p><span style="text-decoration: underline;"><a href="https://www.cio.com/article/4170701/saps-ai-offer-to-legacy-customers-comes-with-a-catch.html" target="_blank" rel="noopener">https://www.cio.com/article/4170701/saps-ai-offer-to-legacy-customers-comes-with-a-catch.html</a></span></p>								</div>
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			<div class="elementor-post__thumbnail"><img loading="lazy" decoding="async" width="370" height="240" src="https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-370x240.jpg" class="attachment-rara-business-blog size-rara-business-blog wp-image-37672" alt="" srcset="https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-370x240.jpg 370w, https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-300x195.jpg 300w, https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-1024x664.jpg 1024w, https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-768x498.jpg 768w, https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-770x499.jpg 770w, https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image-93x60.jpg 93w, https://easysam.co.uk/wp-content/uploads/2026/06/the-risks-of-relying-on-ai-alone-for-itam-and-finops-featured-image.jpg 1110w" sizes="(max-width: 370px) 100vw, 370px" /></div>
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			<a href="https://easysam.co.uk/knowledge-base/the-risks-of-relying-on-ai-alone-for-itam-and-finops/" >
				The risks of relying on AI alone for ITAM and FinOps			</a>
		</h3>
				<div class="elementor-post__excerpt">
			<p>AI is redefining how decisions are made, but it can&#8217;t redefine what must be defensible &#8211; where the cost of being wrong is higher than the cost of being thorough.</p>
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		<p>The post <a href="https://easysam.co.uk/news/saps-ai-offer-to-legacy-customers-comes-with-a-catch/">SAP’s AI offer to legacy customers comes with a catch</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
]]></content:encoded>
					
		
		
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		<item>
		<title>NTT offers SAP customers on-prem license buyback scheme</title>
		<link>https://easysam.co.uk/news/ntt-offers-sap-customers-on-prem-license-buyback-scheme/</link>
		
		<dc:creator><![CDATA[Mike Varney]]></dc:creator>
		<pubDate>Thu, 28 Sep 2023 10:30:00 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Licensing]]></category>
		<category><![CDATA[NTT]]></category>
		<category><![CDATA[On-Premise]]></category>
		<category><![CDATA[SAP]]></category>
		<guid isPermaLink="false">https://easysam.co.uk/?p=28465</guid>

					<description><![CDATA[<p>It's in a bid to break the impasse where the senior management of organisations can't see beyond the costs.</p>
<p>The post <a href="https://easysam.co.uk/news/ntt-offers-sap-customers-on-prem-license-buyback-scheme/">NTT offers SAP customers on-prem license buyback scheme</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
]]></description>
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									<p>NTT Data Business Solutions, a global consultancy and systems integrator, has committed to buy back legacy and on-prem SAP ERP licenses from customers to ease the cloud migrations many find difficult to justify financially.</p><p>The scheme promises to buy back existing perpetual licenses for the legacy ECC platform – support for which runs out in 2027 – and on-prem versions of S/4HANA.</p><p>Speaking to The Register at the Japanese-owned SI&#8217;s annual conference in London, executive vice president for western Europe and UK MD Justin Brading said NTT would calculate the original value of the licences and offer that as a &#8220;trade-in against the new cloud contract and implementation associated with any underpinning [support] agreement.&#8221;</p><p>While details would vary, and NTT has to &#8220;work through the mechanics&#8221; with customers, Brading said the aim is to get investment decisions over the line when committing to cloud migration. A number of surveys have shown lower levels of cloud migrations among customers than SAP might have hoped for and it has also struggled to get users to move to S/4HANA, its latest ERP platform.</p><p>Some organizations are struggling to get started on cloud migration projects with ERP because senior management only sees the costs, Brading said.</p><p>&#8220;A modern ERP platform inevitably has to be cloud-based. There are going to be investment costs, but the optics at the moment are not allowing a balanced conversation to be had with boards of companies because they just see that it&#8217;s a load of money. We&#8217;ve got commercial levers we can pull in terms of acting as the product supply route for SAP, so we can package and format agreements in ways that vendors can&#8217;t. Also, we&#8217;re the deployment [partner] for programs… so we&#8217;ve got all those levers to pull while SAP is desperately eager to be creative and flexible.&#8221;</p><p>Brading argued the buyback scheme would help businesses realize the value of perpetual licenses. &#8220;If you&#8217;ve got an asset written off on your balance sheet – perpetual licences normally are – [the buyback] could be potentially very helpful to companies because it&#8217;s an injection in their P&amp;L straightaway,&#8221; he said.</p><p>Deals would be contingent on an NTT Data Business Solutions contract of at least five years and a commitment to move to the cloud with RISE with SAP, the German vendor&#8217;s preferred method, in which NTT is a partner.</p><p>Customers would be able to use the licenses as their own while the transition takes place, Brading said.</p><p>SAP is striving to shift these customers to the cloud as part of its corporate transition to become a SaaS provider. It has its own way of recognizing the value of existing perpetual licenses when encouraging users to move to the cloud and software-as-a-service.</p><p>Speaking to The Register, Celine Cazali, SAP chief partner officer, said the company offered a Cloud Extension scheme as part of RISE with SAP.</p><p>&#8220;I haven&#8217;t seen the detail of what NTT is announcing, but it sounds exciting,&#8221; she said. &#8220;We understand our customers&#8217; budgetary challenges, so hopefully the combination of what NTT is doing and what SAP is doing will help them get on the right journey.&#8221;</p><p>Separately, SAP is ending a licensing scheme that allowed ECC customers to buy S/4HANA Enterprise Management for ERP customers, a flat fee agreement, said Stephen Jerram, business development solution director at NTT.</p><p>&#8220;Prior to July this year, as an ECC customer, you could buy a thing called S/4HANA Enterprise Management for ERP customers that gave you digital product rights, and your license estate was state valid. That is no longer an option. SAP no longer supports that: a contract conversion, regardless of your destination, will be required. You need to move into the Full User Equivalent Licence Model, digital access and the S/4 equivalent products, rather than the ERP products.&#8221;</p><p>However, SAP was scaling back the value customers could accrue in that conversion from their existing licences. &#8220;SAP are now reducing the value of your current license estate so it&#8217;s now only worth 80 percent rather than the earlier 90 percent of its value when you carry out that conversion,&#8221; Jerram said. &#8220;And every year that value will diminish by 10 percentage points. Next year will be worth 70 percent. SAP is trying to incentivize customers to make that transition to S/4.&#8221;</p><p>But the conversion only applies to licences; customers would be able to make the software migration at a time that was right for them.</p>								</div>
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									<p><span style="text-decoration: underline;"><a href="https://www.theregister.com/2023/09/28/ntt_sap_license_buyback/" target="_blank" rel="noopener">https://www.theregister.com/2023/09/28/ntt_sap_license_buyback/</a></span></p>								</div>
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				Flexera 2026 State of ITAM Report: How governance gaps are driving costly software audits			</a>
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			<p>Software audits are becoming more frequent, more complex, more expensive&#8230;and they&#8217;re not going anywhere anytime soon.</p>
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				<article class="elementor-post elementor-grid-item post-37671 post type-post status-publish format-standard has-post-thumbnail hentry category-knowledge-base tag-ai tag-artifical-intelligence tag-finops tag-flexera tag-itam tag-risk latest_post" role="listitem">
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			<a href="https://easysam.co.uk/knowledge-base/the-risks-of-relying-on-ai-alone-for-itam-and-finops/" >
				The risks of relying on AI alone for ITAM and FinOps			</a>
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			<p>AI is redefining how decisions are made, but it can&#8217;t redefine what must be defensible &#8211; where the cost of being wrong is higher than the cost of being thorough.</p>
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		<p>The post <a href="https://easysam.co.uk/news/ntt-offers-sap-customers-on-prem-license-buyback-scheme/">NTT offers SAP customers on-prem license buyback scheme</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
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