
AI drives surge in complex software pricing models
Usage-based charges have risen sevenfold since 2025 – putting pressure on finance teams and increasing the risk of invoicing errors.

Usage-based charges have risen sevenfold since 2025 – putting pressure on finance teams and increasing the risk of invoicing errors.

That’s the take from advisors in Oracle negotiations, who say fewer staff at Big Red could mean slower answers and tougher renewals.

Are AI agents employees or tools? Rajesh Jha has suggested they’re new paid “seats,” a shift that could reshape SaaS pricing – and spark pushback.

The update initially flew under the radar, but cropped up on social media this week, with some users noting that the disclosure is similar to what you might hear before a psychic reading.

“We think the SaaSpocalypse applies to others, but not to us” was the bullish response from Oracle’s chairman in an effort to calm investor fears that AI will replace traditional software tools.

The newly confirmed package will consist of Microsoft 365 E5, Microsoft 365 Copilot, and Agent 365 – at a cost of $99 per user per month.

The colossal outlay is against the backdrop of 95% of organisations reporting zero return on investment in generative AI projects.

Analysts say the shift offers stability for customers, but embedded usage caps ensure vendors keep control.
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