Course Archives - EasySAM https://easysam.co.uk/tag/course/ Software Asset Management. Simplified. Fri, 09 Jan 2026 10:23:13 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 https://easysam.co.uk/wp-content/uploads/2022/04/easysam_icon-60x60.png Course Archives - EasySAM https://easysam.co.uk/tag/course/ 32 32 Principles of Software Licensing | 5th February 2026 https://easysam.co.uk/events/past-events/principles-of-software-licensing-5th-february-2026/ Fri, 09 Jan 2026 09:00:00 +0000 https://easysam.co.uk/?p=36643 Have you inherited the responsibility of managing software licences at your organisation, but without any prior training or real knowledge? Then this is the course for you!

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Have you inherited the responsibility of managing software licences at your organisation, but without any prior training or real knowledge? Then this is the course for you!

“I’ve recently inherited the responsibility of managing our licences, without any prior training or real knowledge.”

Sadly, comments like these are all too common.

Why it matters

Licence management often falls short of disciplines in other aspects of IT. Often viewed simply as a “compliance check”, the true value of effective licence management remains overlooked. Wasted spend and lost opportunities for cost-savings come with significant financial impact.

Who it's aimed at

Our course is intended to benefit multiple roles and responsibilities found across a wide variety of organisations:

Software Asset Managers

The primary group targeted for this training. Learn the foundation of software licensing and gain increased understanding around the components of a licence. This will help you make informed recommendations for procurement and utilisation of licences across your organisation. You will come away with a checklist of tasks to help you manage your software assets wisely.

IT Procurement

Learn why a software licence is not a ‘one size fits all’ product. An understanding of software licensing basics will help you communicate with IT around their needs, and better understand what vendors are selling. As an intangible asset, learn what you need to capture during procurement to prove you own what you think you do.

Product Owners

An understanding of licensing helps you plan your product roadmap and improves your communication between IT and other departments. Understanding the software lifecycle helps you keep the software working for you.

Managers

Effective licensing requires management buy-in. Understanding software licensing basics increases your awareness of its value. With the support of management, the licensing team is more empowered to provide input to decision making that not only helps you stay compliant but more importantly, reduce overspend.

What it will cover

Introduction to Licensing

  • What is a software licence?
  • Understanding use rights
  • How vendors differ
  • Licensing terminology
  • Types of software
  • Market sectors

Licence Models & Types

  • Agreements
  • Components of a licence

Licence Entitlement

  • What is Proof of Licence (PoL)?
  • Why is it complex to capture?
  • Entitlement proof in detail
  • Invalid licences

Licence Compliance

  • What is compliance?
  • Calculating your Effective Licence Position (ELP)

Software Lifecycle

  • Understanding the lifecycle
  • Selling/re-harvesting licences
View The Full Outline Here

How long it will take

This course has been designed to take 8 hours – and that includes time already incorporated for any discussions or questions that may arise from the training.

When it will take place

This iteration of the course is due to take place on Thursday 5th February 2026 – beginning at 09:00 GMT; and ending at approximately 17:00 GMT.

Should this date not be suitable, we run this course several times a year – so please head to our Events page to see if there is a more suitable date. Alternatively, you can get in touch with us to discuss options for a bespoke scheduled course outside of our advertised dates.

Where it will be run

We run this course online over Microsoft Teams to allow as many people to attend as possible.

How much it costs

Spaces are £250 per attendee – but the greater number of spaces purchased, the greater discount applied to the list price (up to a maximum of 20%).

We also offer a 20% discount on all spaces booked for a second event, if they are purchased as part of the same booking.

This course was held on Thursday 5th February 2026.

Check out what events we've got coming up via the link below.
Current Events

Image Credit

Natee Meepian via Vecteezy

The post Principles of Software Licensing | 5th February 2026 appeared first on EasySAM.

]]> Snow License Manager User Training | 11th & 12th February 2026 https://easysam.co.uk/events/past-events/snow-license-manager-user-training-11th-12th-february-2026/ Fri, 09 Jan 2026 09:00:00 +0000 https://easysam.co.uk/?p=36764 Explore the potential Snow License Manager has to offer with our intensive two day course - covering inventory, entitlement, compliance, reports and more.

The post Snow License Manager User Training | 11th & 12th February 2026 appeared first on EasySAM.

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Course

Explore the potential Snow License Manager has to offer with our intensive two day course - covering inventory, entitlement, compliance, reports and more.

Snow License Manager may be a world class Software Asset Management tool, but that doesn’t mean it manages assets for you. It’s just that, a tool. In the right hands operators can skilfully register entitlement, assess compliance, identify cost-saving opportunities, deliver real return on investment, and more.

Why it matters

Many organisations implementing Snow fail in a vital area, end user training. Software Asset Managers and procurement teams are left to ‘figure it out’ for themselves. But without a comprehensive understanding of your tools, how can you implement policies and processes that work for you? An implementation project must include training. It’s a small component that is critical for success. If you’ve had Snow for years and it’s merely sitting on the shelf, it’s never too late to turn your investment into a powerful, value-driving asset that delivers the visibility, control, and savings it was designed to provide.

Who it's aimed at

Our course is intended to benefit multiple roles and responsibilities found across a wide variety of organisations:

Software Asset Managers

The primary group targeted for this training. Starting with foundation skills – like navigating the interface and registering entitlement – through to more complex customisations. As you learn, you’ll identify policies and processes to help protect your valuable software assets. A deeper understanding of Snow will make it your ally in improving your organisation’s recognition of SAM as key to reducing software spend while improving compliance.

IT Procurement

Snow is a valuable tool in connecting purchasing decisions with real-world software usage. It helps Procurement teams track renewals, support agreements, and true ownership costs. If Procurement is responsible for registering licence entitlement, it is critical they understand how to represent it accurately in Snow. An improved understanding of Snow improves collaboration between IT and Procurement, as their processes are often intertwined.

Everyone else in IT basically

Snow powerfully rationalises large sets of data read from your estate into meaningful insights. This provides greater visibility for other roles in your organisation such as Helpdesk, IT Security, and management. The more personnel that understand what Snow provides, the greater the benefit it brings across your organisation.

What it will cover

Orientation & Administration

  • SAM tool objectives
  • Snowboard
  • Orientation
  • Navigation
  • Administration

Inventory: Applications

  • Application detail
  • Manufacturer detail
  • Web applications
  • SRS requests
  • Snow Inventory Agent

Inventory: Computers, Users, and Objects

  • Overview, status, and detail views
  • Quarantine management
  • Objects

Entitlement: Agreements

  • Overview and detail views
  • Custom agreement types

Entitlement: Licences

  • Overview and detail views
  • Importing licences

Entitlement: Cloud Connectors

  • Microsoft 365 Portal

Compliance: Licence Compliance

  • Interpreting compliance figures
  • Advanced licence configurations

Compliance: Reporting

  • Overview
  • Scheduling reports

Advanced: Application Customising

  • Custom compare values
  • Failover, developer and test environments
  • Secondary use rights and exclusion rules
View The Full Outline Here

How long it will take

This course has been designed to run across two full days – and that includes time already incorporated for any discussions or questions that may arise from the training.

When it will take place

This iteration of the course is due to take place on Wednesday 11th and Thursday 12th February 2026 – beginning at 09:00 GMT; and ending at approximately 17:00 GMT each day.

Should this date not be suitable, we run this course several times a year – so please head to our Events page to see if there is a more suitable date. Alternatively, you can get in touch with us to discuss options for a bespoke scheduled course outside of our advertised dates.

Where it will be run

We run this course online over Microsoft Teams to allow as many people to attend as possible.

How much it costs

Spaces are £450 per attendee – but the greater number of spaces purchased, the greater discount applied to the list price (up to a maximum of 20%).

We also offer a 20% discount on all spaces booked for a second event, if they are purchased as part of the same booking.

This course was held on Wednesday 11th February 2026.

Check out what events we've got coming up via the link below.
Current Events

Image Credit

Wichayada Suwanachun via Vecteezy

The post Snow License Manager User Training | 11th & 12th February 2026 appeared first on EasySAM.

]]> Foundation Certificate In Software Asset Management | 5th-7th April 2022 https://easysam.co.uk/events/past-events/foundation-certificate-in-software-asset-management-5th-7th-april-2022/ Tue, 04 Jan 2022 04:53:00 +0000 https://wptest.easysam.co.uk/?p=18468 Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

The post Foundation Certificate In Software Asset Management | 5th-7th April 2022 appeared first on EasySAM.

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Course

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Course

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

Overview

This unique accredited course provides you with the ideal opportunity to gain the knowledge and competence in the increasingly important field of software asset management (SAM). You will gain a thorough overview of the latest developments, techniques, processes and challenges in SAM; as well as a strong foundation in software licensing.

As well as providing invaluable insights into the various aspects of SAM, the course will prepare you to sit and pass the 1 hour examination, which is set and facilitated by AGMP, on the final afternoon of the schedule.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

An introduction to software asset management:

  • The need for SAM
  • Key principles of SAM
  • Primary SAM terminology and acronyms

Importance of managing software assets:

  • Risks to the organisation of not managing software assets
  • Quantifying the financial and productivity benefits of effective asset management
  • Process of creating a risk register and developing risk assessments

Challenges of implementing SAM:

  • Key issues faced when implementing SAM
  • Strategies to address and overcome challenges

Introduction to software licensing:

  • Major license definitions by type
  • Legal grounding of software license agreements
  • License programs and key differences by software vendor
  • Licensing agreements and contracts

Understanding entitlement:

  • Identifying all sources of entitlement
  • Process of creating an entitlement baseline
  • Accurately interpreting current entitlement levels

Managing asset inventory:

  • The need for an accurate inventory
  • Managing inventory exceptions
  • Identifying unknown assets
  • Developing a strategy for other inventory considerations

Asset usage:

  • Identifying where and how assets are used

Asset reconciliation:

  • Linking assets back to source of entitlement
  • Key dates in asset lifecycle
  • Developing initial compliance baselines
  • Maintaining compliance reporting over time

Who should attend?

The training course will benefit anyone who is looking to gain a comprehensive understanding of all the key aspects of SAM, as well as those with responsibility for the management and control of software assets, including software licensing and compliance.

If you work or are looking to work in a regulated industry such as financial services, telecoms, energy and utilities, you will find this course of particular relevance and value.

What style does the course take?

The course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work needed to revise the comprehensive courseware notes.

Where and when is the course?

This course was run from 5th April to 7th April 2022.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

Image Credit

Pixabay via Pexels

The post Foundation Certificate In Software Asset Management | 5th-7th April 2022 appeared first on EasySAM.

]]> Foundation Certificate In Software Asset Management | 14th-17th February 2022 https://easysam.co.uk/events/past-events/foundation-certificate-in-software-asset-management-14th-17th-february-2022/ Sat, 20 Nov 2021 07:00:00 +0000 https://wptest.easysam.co.uk/?p=18490 Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

The post Foundation Certificate In Software Asset Management | 14th-17th February 2022 appeared first on EasySAM.

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Course

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Find out more below

Course

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

Overview

This unique accredited course provides you with the ideal opportunity to gain the knowledge and competence in the increasingly important field of software asset management (SAM). You will gain a thorough overview of the latest developments, techniques, processes and challenges in SAM; as well as a strong foundation in software licensing.

As well as providing invaluable insights into the various aspects of SAM, the course will prepare you to sit and pass the 1 hour examination, which is set and facilitated by AGMP, on the final afternoon of the schedule.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

An introduction to software asset management:

  • The need for SAM
  • Key principles of SAM
  • Primary SAM terminology and acronyms

Importance of managing software assets:

  • Risks to the organisation of not managing software assets
  • Quantifying the financial and productivity benefits of effective asset management
  • Process of creating a risk register and developing risk assessments

Challenges of implementing SAM:

  • Key issues faced when implementing SAM
  • Strategies to address and overcome challenges

Introduction to software licensing:

  • Major license definitions by type
  • Legal grounding of software license agreements
  • License programs and key differences by software vendor
  • Licensing agreements and contracts

Understanding entitlement:

  • Identifying all sources of entitlement
  • Process of creating an entitlement baseline
  • Accurately interpreting current entitlement levels

Managing asset inventory:

  • The need for an accurate inventory
  • Managing inventory exceptions
  • Identifying unknown assets
  • Developing a strategy for other inventory considerations

Asset usage:

  • Identifying where and how assets are used

Asset reconciliation:

  • Linking assets back to source of entitlement
  • Key dates in asset lifecycle
  • Developing initial compliance baselines
  • Maintaining compliance reporting over time

Who should attend?

The training course will benefit anyone who is looking to gain a comprehensive understanding of all the key aspects of SAM, as well as those with responsibility for the management and control of software assets, including software licensing and compliance.

If you work or are looking to work in a regulated industry such as financial services, telecoms, energy and utilities, you will find this course of particular relevance and value.

What style does the course take?

The course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work needed to revise the comprehensive courseware notes.

Where and when is the course?

This course was run from 14th February to 17th February 2022.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

Image Credit

Christina Morillo via Pexels

The post Foundation Certificate In Software Asset Management | 14th-17th February 2022 appeared first on EasySAM.

]]> Foundation Certificate In Software Asset Management | 28th September – 1st October 2021 https://easysam.co.uk/events/past-events/foundation-certificate-in-software-asset-management-28th-september-1st-october-2021/ Thu, 08 Jul 2021 13:25:00 +0000 https://wptest.easysam.co.uk/?p=18511 Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

The post Foundation Certificate In Software Asset Management | 28th September – 1st October 2021 appeared first on EasySAM.

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Course

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Find out more below

Course

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

Overview

This unique accredited course provides you with the ideal opportunity to gain the knowledge and competence in the increasingly important field of software asset management (SAM). You will gain a thorough overview of the latest developments, techniques, processes and challenges in SAM; as well as a strong foundation in software licensing.

As well as providing invaluable insights into the various aspects of SAM, the course will prepare you to sit and pass the 1 hour examination, which is set and facilitated by AGMP, on the final afternoon of the schedule.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

An introduction to software asset management:

  • The need for SAM
  • Key principles of SAM
  • Primary SAM terminology and acronyms

Importance of managing software assets:

  • Risks to the organisation of not managing software assets
  • Quantifying the financial and productivity benefits of effective asset management
  • Process of creating a risk register and developing risk assessments

Challenges of implementing SAM:

  • Key issues faced when implementing SAM
  • Strategies to address and overcome challenges

Introduction to software licensing:

  • Major license definitions by type
  • Legal grounding of software license agreements
  • License programs and key differences by software vendor
  • Licensing agreements and contracts

Understanding entitlement:

  • Identifying all sources of entitlement
  • Process of creating an entitlement baseline
  • Accurately interpreting current entitlement levels

Managing asset inventory:

  • The need for an accurate inventory
  • Managing inventory exceptions
  • Identifying unknown assets
  • Developing a strategy for other inventory considerations

Asset usage:

  • Identifying where and how assets are used

Asset reconciliation:

  • Linking assets back to source of entitlement
  • Key dates in asset lifecycle
  • Developing initial compliance baselines
  • Maintaining compliance reporting over time

Who should attend?

The training course will benefit anyone who is looking to gain a comprehensive understanding of all the key aspects of SAM, as well as those with responsibility for the management and control of software assets, including software licensing and compliance.

If you work or are looking to work in a regulated industry such as financial services, telecoms, energy and utilities, you will find this course of particular relevance and value.

What style does the course take?

The course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work needed to revise the comprehensive courseware notes.

Where and when is the course?

This course was run from 28th September to 1st October 2021.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

Image Credit

Pavel Danilyuk via Pexels

The post Foundation Certificate In Software Asset Management | 28th September – 1st October 2021 appeared first on EasySAM.

]]> BCS Certificate in Software Asset Management Essentials (CSAME) | 5th-7th December 2018 https://easysam.co.uk/events/past-events/bcs-certificate-in-software-asset-management-essentials-csame-5th-7th-december-2018/ Fri, 26 Oct 2018 09:30:00 +0000 https://wptest.easysam.co.uk/?p=18654 Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

The post BCS Certificate in Software Asset Management Essentials (CSAME) | 5th-7th December 2018 appeared first on EasySAM.

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Course

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Find out more below

Course

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

Overview

This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

SAM Introduction, principles and impacts:

  • Activities involved in SAM
  • Development and evolution of SAM
  • Need for SAM and principles involved
  • Plans to the approach to the implementation of SAM
  • Potential benefits, costs and problems
  • Special characteristics of software assets and licences
  • SAM processes and potential areas of weakness
  • Software supply chain and the roles of organisations

Business case for SAM:

  • Considerations and the content of a SAM business case
  • Obtaining appropriate information
  • Production of a SAM business case

SAM roles and responsibilities:

  • Defining and agreeing roles and responsibilities
  • Organisational factors to be considered
  • Specific responsibilities inc audit and reconciliation work

The SAM process:

  • Overall SAM process framework
  • Stages in the lifecycle of software assets
  • SAM processes groups and policies and procedures required

Implementation of SAM:

  • Stages and activities involved including initiation
  • Outline plan for the implementation of SAM
  • Resource requirements of product and business as usual

Tools and techniques:

  • Types of SAM tools and their usage
  • Criteria, justification, selection and procurement
  • Management and maintenance of SAM information

Reporting:

  • SAM related reports required throughout the organisation
  • Measurements, metrics and Key Performance Indicators
  • Report analysis and instigation of process improvements

Interfaces and dependencies:

  • Interfaces with other IT and Service Management processes
  • Inter dependencies of one on the other

Who should attend?

The course will benefit anyone who is involved, or is about to be involved, in the SAM process e.g. IT Managers (and others working in the IT department), IT Auditors and Software Compliance Officers and who would like to understand:

  • The objectives and major activities required to implement SAM
  • The SAM techniques and processes
  • The support tools and techniques available for the implementation of SAM and be able to indicate how possible improvements can be made
  • The management of software assets through stages of their lifecycle and the preparation and distribution of SAM reports and plans throughout the organisation

What style does the course take?

The Software Asset Management Essentials course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work which is mainly revision of the comprehensive courseware notes.

Exercises include presenting a business case for SAM as well as planning, communicating and conducting a SAM audit, including data analysis and software licence reconciliation.

Where and when is the course?

This course was run from the 5th to 7th December 2018.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

Image Credit

Pexels

The post BCS Certificate in Software Asset Management Essentials (CSAME) | 5th-7th December 2018 appeared first on EasySAM.

]]> BCS Certificate in Software Asset Management Essentials (CSAME) | 12th-14th September 2018 https://easysam.co.uk/events/past-events/bcs-certificate-in-software-asset-management-essentials-csame-12th-14th-september-2018/ Thu, 26 Oct 2017 09:00:00 +0000 https://wptest.easysam.co.uk/?p=18671 Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

The post BCS Certificate in Software Asset Management Essentials (CSAME) | 12th-14th September 2018 appeared first on EasySAM.

]]>
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Course

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Find out more below

Course

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

Overview

This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

SAM Introduction, principles and impacts:

  • Activities involved in SAM
  • Development and evolution of SAM
  • Need for SAM and principles involved
  • Plans to the approach to the implementation of SAM
  • Potential benefits, costs and problems
  • Special characteristics of software assets and licences
  • SAM processes and potential areas of weakness
  • Software supply chain and the roles of organisations

Business case for SAM:

  • Considerations and the content of a SAM business case
  • Obtaining appropriate information
  • Production of a SAM business case

SAM roles and responsibilities:

  • Defining and agreeing roles and responsibilities
  • Organisational factors to be considered
  • Specific responsibilities inc audit and reconciliation work

The SAM process:

  • Overall SAM process framework
  • Stages in the lifecycle of software assets
  • SAM processes groups and policies and procedures required

Implementation of SAM:

  • Stages and activities involved including initiation
  • Outline plan for the implementation of SAM
  • Resource requirements of product and business as usual

Tools and techniques:

  • Types of SAM tools and their usage
  • Criteria, justification, selection and procurement
  • Management and maintenance of SAM information

Reporting:

  • SAM related reports required throughout the organisation
  • Measurements, metrics and Key Performance Indicators
  • Report analysis and instigation of process improvements

Interfaces and dependencies:

  • Interfaces with other IT and Service Management processes
  • Inter dependencies of one on the other

Who should attend?

The course will benefit anyone who is involved, or is about to be involved, in the SAM process e.g. IT Managers (and others working in the IT department), IT Auditors and Software Compliance Officers and who would like to understand:

  • The objectives and major activities required to implement SAM
  • The SAM techniques and processes
  • The support tools and techniques available for the implementation of SAM and be able to indicate how possible improvements can be made
  • The management of software assets through stages of their lifecycle and the preparation and distribution of SAM reports and plans throughout the organisation

What style does the course take?

The Software Asset Management Essentials course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work which is mainly revision of the comprehensive courseware notes.

Exercises include presenting a business case for SAM as well as planning, communicating and conducting a SAM audit, including data analysis and software licence reconciliation.

Where and when is the course?

This course was run from the 12th to 14th September 2018.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

Image Credit

Christina Morillo via Pexels

The post BCS Certificate in Software Asset Management Essentials (CSAME) | 12th-14th September 2018 appeared first on EasySAM.

]]> BCS Certificate in Software Asset Management Essentials (CSAME) | 6th-8th June 2018 https://easysam.co.uk/events/past-events/bcs-certificate-in-software-asset-management-essentials-csame-6th-8th-june-2018/ Wed, 26 Oct 2016 08:33:00 +0000 https://wptest.easysam.co.uk/?p=18676 Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

The post BCS Certificate in Software Asset Management Essentials (CSAME) | 6th-8th June 2018 appeared first on EasySAM.

]]>
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Course

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Find out more below

Course

Join us and gain a recognised qualification in SAM, which can be used internally and externally as a validation of your expertise and competence.

Overview

This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.

Course Topics

This course is closely aligned to the best practice methodologies of ITIL and ISO 19770, covering:

SAM Introduction, principles and impacts:

  • Activities involved in SAM
  • Development and evolution of SAM
  • Need for SAM and principles involved
  • Plans to the approach to the implementation of SAM
  • Potential benefits, costs and problems
  • Special characteristics of software assets and licences
  • SAM processes and potential areas of weakness
  • Software supply chain and the roles of organisations

Business case for SAM:

  • Considerations and the content of a SAM business case
  • Obtaining appropriate information
  • Production of a SAM business case

SAM roles and responsibilities:

  • Defining and agreeing roles and responsibilities
  • Organisational factors to be considered
  • Specific responsibilities inc audit and reconciliation work

The SAM process:

  • Overall SAM process framework
  • Stages in the lifecycle of software assets
  • SAM processes groups and policies and procedures required

Implementation of SAM:

  • Stages and activities involved including initiation
  • Outline plan for the implementation of SAM
  • Resource requirements of product and business as usual

Tools and techniques:

  • Types of SAM tools and their usage
  • Criteria, justification, selection and procurement
  • Management and maintenance of SAM information

Reporting:

  • SAM related reports required throughout the organisation
  • Measurements, metrics and Key Performance Indicators
  • Report analysis and instigation of process improvements

Interfaces and dependencies:

  • Interfaces with other IT and Service Management processes
  • Inter dependencies of one on the other

Who should attend?

The course will benefit anyone who is involved, or is about to be involved, in the SAM process e.g. IT Managers (and others working in the IT department), IT Auditors and Software Compliance Officers and who would like to understand:

  • The objectives and major activities required to implement SAM
  • The SAM techniques and processes
  • The support tools and techniques available for the implementation of SAM and be able to indicate how possible improvements can be made
  • The management of software assets through stages of their lifecycle and the preparation and distribution of SAM reports and plans throughout the organisation

What style does the course take?

The Software Asset Management Essentials course is a mixture of traditional classroom training, syndicate exercises, mock exams and group discussions. There is a small amount of evening work which is mainly revision of the comprehensive courseware notes.

Exercises include presenting a business case for SAM as well as planning, communicating and conducting a SAM audit, including data analysis and software licence reconciliation.

Where and when is the course?

This course was run from the 6th to 8th June 2018.

We run this course regularly throughout the year in a variety of locations (both in person and virtually), so if you’re unable to attend this one, keep an eye out for another opportunity in the future.

Image Credit

Pixabay via Pexels

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