The cost of agentic AI workflows is forecast to increase more than fivefold by the end of 2028 as users adopt more complex applications of the technology.
As Nvidia and other tech giants push inference and agentic AI as the next stage of the AI wave, Gartner warns that the cost of implementing these systems will rise even as foundation models become cheaper.
The analyst firm has cast its eye over the nascent world of AI agents – systems designed to act independently in pursuit of a goal – and sees multiple challenges ahead.
Leaving aside the substantial security concerns, these software agents are considerably more complex than chatbots.
Gartner believes falling model prices are tempting users to build more complex workflows, whose greater token consumption can outweigh those savings and drive up overall inference costs.
In other words, tokens are becoming more cost-efficient, but those savings are not keeping pace with the rising cost of more advanced AI capabilities. The rate of innovation is outpacing the cost curve, Gartner claims.
“The harsh economics of the inference paradox are exemplified by the differences between a simple chatbot and an AI agent,” says Gartner senior director analyst Will Sommer.
“Where a simple chatbot must read and interpret a query and quickly respond with a probabilistic reasonable answer, an AI agent must constantly reason, negotiate, and question itself,” he explains.
Those processes add up: routing a task to an agentic reasoning model increases inference costs at least fivefold, and potentially by much more as the task becomes more complex.
Securing a return on investment from such advanced AI tools therefore demands either much greater returns than basic models provide or better optimisation of inference, routing, and orchestration, Gartner warns. This could mean assigning each task to the most cost-efficient model capable of handling it.
The move by some AI providers from flat-rate subscriptions to usage-based billing hasn’t helped. Token-heavy workflows can produce runaway costs under the new model.
Perhaps it is no wonder Gartner predicted earlier this year that 40 percent of organisations would demote or decommission AI agents because of problems with the heavily hyped technology.
The analyst biz also cheerily forecast last year that at least half of all generative AI projects would blow their budgets because of poor architectural choices and a lack of expertise, while most attempts to build custom models would be abandoned.
How is your organisation handling the exponentially rising costs of AI? Got it under control, or is the balloon about to burst?
We'd love to get your insight - and as always, we're here to offer a helping hand if you need one.
Get in touchAhmad Juliyanto via Unsplash
"*" indicates required fields
Software Asset Management is a business practice that involves managing and optimising the life cycle of software within an organisation.
Software asset management is relevant to many facets of a business - take a look at some of the roles that it can form part of the focus of.
Software vendors come in all shape and sizes - all with their own set of licensing models and rules. We take a look at just a few of them.
As a constantly evolving subject, SAM is not without its challenges. We take a look at some of the most common ones.
Wondering what an investment in SAM could do for your business? Fill out a few details and find out what return you could get!
Answer a few questions about your SAM infrastructure & experience, and we'll put together a personalised recommendation for the future.
A simple health check of what's being used across your Office 365 estate in this FREE, Microsoft backed and easy to setup review.
Just like you would with your vehicle each year, get an annual check up of your software asset management programme.
Overwhelmed by the task of documenting the steps for a successful SAM programme? Get the experts in to help!
Concerned your SAM tools aren't covering your whole estate? Or on the look out for an entirely new tool? Get us in to assist.
Not content with covering all things SAM related, we've teamed up with Capital to provide a comprehensive hardware asset management review.
A simple, one-time reconciliation of the software you have deployed versus the licence entitlement you own.
A regularly scheduled analysis of your organisation's estate, specifically adapted to your needs and budget.
A full appraisal of your Microsoft 365 setup and how best to optimise it through automated recommendations.
An add-on to our SAMplicity One, MOT and Plus offerings, quickly diagnose your ability to migrate your resources to the cloud.
In collaboration with law firm Addleshaw Goddard, ensure the legality of your SAM programme and get assistance with any contract disputes.
Available as standard with SAMplicity Plus, ensure you're compliant if you're unexpectedly audited by a vendor.
We've teamed up with some of the forefront experts in licensing knowledge so you can teach yourself to be an expert too.
Stumped by the continually evolving complexities of SAM? Join us for one of our comprehensive courses, either in-person or online.
It’s chock full of useful advice, exclusive events and interesting articles. Don’t miss out!