AI was supposed to deliver efficiency. That was the promise that fuelled aggressive investments across enterprises over the past few years. But a growing body of evidence tells a different story—one that’s starting to feel familiar for IT leaders.
A recent article in Inc. highlights a stark reality: Many companies are seeing AI costs rise much faster than expected, with budgets expanding rather than shrinking. In fact, Gartner predicts worldwide spending will reach $2.52 trillion this year. And a KPMG survey finds that many organisations have shifted to a usage-based AI model, leaving many shocked at the cost of AI.
New research from the Flexera 2026 State of ITAM Report and the Flexera 2026 AI Pulse Report reinforces this trend, revealing that organisations are still struggling to gain visibility and control over AI-driven spending.
For many organisations, the business case for AI seemed straightforward. Automating tasks, improving productivity and reducing manual effort should translate into lower costs.
The reality is more complex.
The Inc. article describes how enterprises are encountering unexpected expenses tied to AI—compute costs, data storage, model usage fees, integration work and the ongoing operational burden of deploying and scaling AI workloads. What’s especially notable is that these costs often increase as adoption grows, rather than stabilise.
In other words, success can actually make the problem worse. The more teams use AI, the more infrastructure, tokens and services they consume.
This aligns closely with what Flexera’s research has been surfacing: AI isn’t a one-time investment. It introduces an ongoing consumption model that behaves much more like cloud spending—dynamic, scalable and difficult to predict.
If this all sounds familiar, it should. AI is effectively retracing the same path organisations experienced with cloud adoption. Early expectations of cost savings often gave way to unexpected overruns once usage scaled.
AI introduces a fundamentally different cost dynamic compared to traditional IT assets.
AI workloads span multiple layers, and each layer contributes to total cost, making it harder to identify where optimisation efforts will have the biggest impact. These layers include:
The KPMG report calls attention to several cost drivers that organisations often underestimate. Flexera’s research reinforces these insights with broader enterprise data.
As AI adoption accelerates, a clearer picture is starting to emerge—one where rising costs, limited visibility and evolving governance challenges are shaping how organisations move from experimentation to long-term management.
Organisations aren’t just dealing with higher costs; they’re struggling to manage them. AI spend often falls outside traditional IT asset management frameworks, creating gaps in tracking and accountability.
However, many organisations are still early in this journey.
Organisations need to transition from rapid AI adoption to disciplined AI management.
The excitement around AI is well deserved. It’s already transforming how organisations operate and compete. But the cost story is a reminder that innovation alone isn’t enough. Without governance, visibility and accountability, even the most promising technologies can become financial liabilities.
For enterprise leaders, the takeaway is simple but important: AI doesn’t reduce costs by default. It amplifies whatever systems you have in place—good or bad. Organisations that invest in strong management practices will be better positioned to capture AI’s value without letting budgets spiral out of control.
Don't let those costs spiral out of control unnecessarily - get the experts in to see how we can help rein in that spend.
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