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		<title>‘Cross-check on quality’ for big four auditors</title>
		<link>https://easysam.co.uk/news/cross-check-on-quality-for-big-four-auditors/</link>
		
		<dc:creator><![CDATA[Mike Varney]]></dc:creator>
		<pubDate>Tue, 18 Dec 2018 09:21:00 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Audit]]></category>
		<category><![CDATA[Review]]></category>
		<guid isPermaLink="false">https://wptest.easysam.co.uk/?p=15910</guid>

					<description><![CDATA[<p>The UK’s big four auditors are facing down the prospect of having their work checked by smaller rivals in the wake of a string of accounting scandals.</p>
<p>The post <a href="https://easysam.co.uk/news/cross-check-on-quality-for-big-four-auditors/">‘Cross-check on quality’ for big four auditors</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
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									<p>As Sky News reported last week, the Competition and Markets Authority (CMA) is proposing a string of reforms following the failures of Carillion this year and BHS before it in 2016.</p><p>Chief among them is a recommendation that audits of FTSE 350 firms – the largest companies listed on the London Stock Exchange – be carried out by at least two firms.</p><p>The CMA said one of them should be from outside the big four auditors of PwC, KPMG, EY and Deloitte to allow smaller rivals to gain experience and credibility and ensure a “cross-check on quality” at the same time.</p><p>Also among the conclusions of the review was the proposal of a cap to limit the number of major firms that any one of the big four could audit.</p><p>Crucially, there was also an attempt to remove any potential conflict of interest through splitting audit and, more lucrative advisory businesses within the big four.</p><p>The regulator stopped short of recommending the break up of the companies completely – as some critics had demanded.</p><p>Its chairman, Andrew Tyrie, insisted trust would be restored through its proposals.</p><p>“Most people will never read an auditor’s opinion on a company’s accounts.”</p><p>But tens of millions of people depend on robust and high-quality audits. If a company’s books aren’t properly examined, people’s jobs, pensions or savings can be at risk.”</p><p>A separate review, carried out by Legal &amp; General chairman and former Treasury mandarin Sir John Kingman, calls for the accounting watchdog to be abolished and replaced with a more powerful “Audit, Reporting and Governance Authority”.</p><p>Sir Jon declared that the current Financial Reporting Council (FRC) had failed in its approach to its own governance and a “fresh start” was needed.</p><p>Both reviews were launched at the behest of the Department for Business, Energy and Industrial Strategy (BEIS) in the wake of anger about the role of auditors in major corporate scandals at BHS and Carillion.</p><p>Accountants have also faced probes into their work on the books of companies such as BT Group, the Co-operative Bank, Ted Baker and Patisserie Holdings.</p><p>Sky News reported on Monday how the government was to build on the CMA and Sir John’s conclusions through further work, code-named Project Flora, carried out by London Stock Exchange Group chairman Donald Brydon.</p><p>Commenting on the proposals so far the CBI’s chief UK policy director, Matthew Fell, said: “High quality audits are fundamental to good business.</p><p>“Where we have seen failures, even if isolated, they can undermine public confidence.</p><p>“The CMA and Kingman reviews offer an opportunity to reset the audit market.</p><p>“The CMA has recognised the benefits of an integrated audit model and is right to ignore misplaced calls for a break-up of the major firms.</p><p>“Instead they have opted for a more targeted approach to improving competition through a new market share cap and by introducing joint audits.</p><p>“At the heart of this reset must be a focus on tackling the expectation gap that is undermining trust in corporate reporting.”</p>								</div>
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		<p>The post <a href="https://easysam.co.uk/news/cross-check-on-quality-for-big-four-auditors/">‘Cross-check on quality’ for big four auditors</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
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		<title>Software licence reviews trigger unwelcome demands</title>
		<link>https://easysam.co.uk/knowledge-base/software-licence-reviews-trigger-unwelcome-demands/</link>
		
		<dc:creator><![CDATA[Mike Varney]]></dc:creator>
		<pubDate>Wed, 21 Nov 2018 09:07:00 +0000</pubDate>
				<category><![CDATA[Knowledge Base]]></category>
		<category><![CDATA[Costs]]></category>
		<category><![CDATA[Licences]]></category>
		<category><![CDATA[Review]]></category>
		<category><![CDATA[Software]]></category>
		<guid isPermaLink="false">https://wptest.easysam.co.uk/?p=17782</guid>

					<description><![CDATA[<p>Robin Fry, director at Cerno Professional Services, on why software license reviews often trigger unwelcome demands and unbudgeted costs.</p>
<p>The post <a href="https://easysam.co.uk/knowledge-base/software-licence-reviews-trigger-unwelcome-demands/">Software licence reviews trigger unwelcome demands</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
]]></description>
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					<h1 class="elementor-heading-title elementor-size-default">Robin Fry, director at Cerno Professional Services, on why software license reviews often trigger unwelcome demands and unbudgeted costs.</h1>				</div>
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					<h1 class="elementor-heading-title elementor-size-default">Published on 21st November 2018</h1>				</div>
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									<p>A new battleground has been formed in the world of enterprise technology: one between traditional software vendors and their own customers.</p><p>Increased move to the cloud has placed new and mounting pressures on those vendors historically reliant on the sale of ‘on-premise’ software. These pressures are, in turn, driving the vendors to ramp up their software audits on customers in order to generate more revenue.</p><p>To contextualise the issue: while the cloud market has expanded at pace, Oracle’s revenues have risen by only 7% in six years. Meanwhile, from the start of 2012 IBM saw its revenues fall for 22 successive quarters, only bottoming out this year.</p><p>By contrast, since its launch in 2006 Amazon Web Services has gone from non-existent to a $24bn cloud business, while Google has also seen significant success with its G-suite – having launched in 2010, it already turns over $4bn a year.</p><p>The result is that traditional vendors are increasingly using contractual rights to initiate software license reviews / software audits.</p><p>These appear to be an anodyne process simply to confirm correct usage. The audit request is framed to request access to the customer’s IT infrastructure in order to analyse data regarding the customer’s software usage. But the agenda is simply revenue generation.</p><p>Inevitably, some under-licensing is uncovered. And the financial demands then brought are both unexpected and potentially hugely damaging to the organisation.</p>								</div>
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									<p>Such audits are increasing, with Gartner estimating that more than two-thirds of corporates receive at least one software audit request each year.</p><p>The consequent demands are generally unbudgeted and the vendor will seek to impose penalties, new software purchases at list prices, two-three years back support and audit costs.</p><p>A global study by Flexera shows that 75% of enterprises are found to be out of compliance with their software contracts, with 20% paying $1m or more to bring their licenses up to date. But two recent cases have exposed just how high the costs can go.</p><p>In 2017, Diageo was found liable in the High Court for under-licensing software from SAP. The claim was for £58m but the final outcome was subject to confidential settlement. The problem stemmed from uncertainties as to licenses needed for customers who switched to using iPads, rather than calling in via call centres as had previously been the case.</p><p>Also last year, ABN-InBev, the world’s largest brewer, was impaled in another under-licensing claim by SAP, who had asserted a damages claim of $600m. The matter was eventually settled in a New York arbitration for an undisclosed amount.</p><p>The major issue is one of uncertainty. Microsoft, SAP, Oracle and IBM have thousands of product lines, versions with license metrics changing regularly. The issue is further compounded by opaque and ambiguous contract wording, often shored up by white papers, policies and website downloads.</p>								</div>
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					<h3 class="elementor-heading-title elementor-size-default">Understanding the process</h3>				</div>
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									<p>The process begins with the issue of a letter, notifying the corporate that they had been ‘selected’ for a software license review. These reviews are often carried out on behalf of the software vendor by major accountancy firms.</p><p>Importantly, long-standing relationships between customer and vendor are disregarded; this process is driven by a license management function outside of a customer’s account director. In simple terms, the audit is a substantial revenue-generation opportunity that is mandated at the highest level within the vendor.</p><p>Senior managers will naturally fear the reputational damage that could result in intimations of ‘under-licensing’. Equally, the CIO and their team are mandated to ensure all essential business IT systems continue to run. Against the backdrop therefore of findings of license shortfalls, compounded by considerable contract ambiguity, many customers often pay with little effective negotiation.</p>								</div>
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									<p>Action can be taken before or after the audit is conducted. Prior to a software license review, an organisation should carry out a thorough investigation with licensing professionals into software usage, installation(s) and licensing. Doing so will then enable the CIO and their team to ameliorate any under-licensing that is exposed.</p><p>Where the audit is in progress, financial claims can still be challenged. Often there are contractual, technical and commercial arguments that together can destabilise and substantially reduce any settlement payments that are demanded.</p><p>Awareness of the issue is rising, but the latent risk remains. This is rarely considered by a company’s statutory auditors and so boards need to identify and confront the risk of hidden licensing claims. These can have a sizeable and unexpected impact on profits.</p>								</div>
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									<p><span style="text-decoration: underline;"><a href="https://www.uktech.news/news/industry-analysis/software-license-reviews-trigger-unwelcome-demands-20180919" target="_blank" rel="noopener">https://www.uktech.news/news/industry-analysis/software-license-reviews-trigger-unwelcome-demands-20180919</a></span></p>								</div>
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			<p>Without centralised visibility, SaaS environments grow organically. And organic growth rarely aligns with governance, security or cost control.</p>
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		</section>
				</div>
		<p>The post <a href="https://easysam.co.uk/knowledge-base/software-licence-reviews-trigger-unwelcome-demands/">Software licence reviews trigger unwelcome demands</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
]]></content:encoded>
					
		
		
			</item>
		<item>
		<title>Firms should treat software licence reviews as a material risk to business</title>
		<link>https://easysam.co.uk/news/firms-should-treat-software-licence-reviews-as-a-material-risk-to-business/</link>
		
		<dc:creator><![CDATA[Mike Varney]]></dc:creator>
		<pubDate>Tue, 09 Oct 2018 12:37:00 +0000</pubDate>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Licensing]]></category>
		<category><![CDATA[Review]]></category>
		<category><![CDATA[Risk]]></category>
		<category><![CDATA[Software]]></category>
		<guid isPermaLink="false">https://wptest.easysam.co.uk/?p=15933</guid>

					<description><![CDATA[<p>Software licence reviews present a significant risk to business – but there are ways to combat them</p>
<p>The post <a href="https://easysam.co.uk/news/firms-should-treat-software-licence-reviews-as-a-material-risk-to-business/">Firms should treat software licence reviews as a material risk to business</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
]]></description>
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					<h1 class="elementor-heading-title elementor-size-default">Published on 9th October 2018</h1>				</div>
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									<p>For almost any large organisation, receiving a notification from an IT vendor that it is going to be conducting a ‘routine software licence review’ can be the start of a long and damaging process.</p><p>Software audits have become an increasingly common method for vendors to increase their revenues from existing customers. But why? And what must organisations understand if they are to properly protect themselves against the significant risks posed by a software licence review?</p>								</div>
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									<p>Use of cloud computing services has risen exponentially over the past decade. The likes of Amazon, Google and Microsoft have established themselves as the major players in this space. Traditional vendors, meanwhile – those who rely on customers using on-premise software – have been somewhat left behind.</p><p>Indeed, while the cloud market has expanded at pace, Oracle’s revenues have risen by only seven per cent in six years. Similarly, from the start of 2012 IBM saw its revenues fall for 22 successive quarters, only seeing a return to growth this year thanks to the uptake of its own cloud services.</p><p>The result is that many large vendors are turning to on-premise software users as easy targets to increase revenues. These customers – large organisations – find themselves unable to adjust. Issues such as security, business continuity and complex legacy operations mean that they cannot easily shed usage of on-premise technology in favour of the cloud. This leaves them at the mercy of regular software audits and the damages that can ensue.</p>								</div>
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									<p>Software licence reviews are notoriously difficult to defend against. There are several reasons for this:</p><p>First and foremost, the terms used within software licences are often marred with ambiguity and opacity. What’s more, the vendors tell customers that they must consult a plethora of white papers and policies on the vendor’s website to understand how the terms apply.</p><p>Another issue is that the customer requires software licences for each installation, not just usage. As such, penalties can apply to software that is installed but not used.</p><p>Furthermore, vendors such as Oracle and IBM insist on software licences for servers and processors that are potentially available to run the programs – even if there is no proven use.</p><p>Finally, ‘Matching Service Levels’ means that customers must pay for all programmes owned, even if the software is shelved or not deployed.</p><p>It is little wonder that CIOs are filled with such dread upon hearing the news that their vendor – the likes of Oracle, IBM, Microsoft, SAP and Informatica – is going to conduct an audit. In fact, major accountancy firms such as EY, Deloitte, PwC or KPMG usually carry out the evidence gathering, while Oracle typically uses its own licence management division.</p><p>In each case, the customer’s account manager is informed but is effectively side-lined while the process takes place. And it can often be a long process: an audit can take three to six months, occasionally more, while the auditor closely interrogates all usage or installation of the technology and applications.</p><p>The end result can be significant: penalties are levied and the vendor will often require the customer to pay for new licence purchases at list price (or more). The vendor can also backdate costs for support and maintenance and request that the customer covers the audit costs. All of this forms an executable quote, which is issued after the audit with a 30-day demand for payment.</p>								</div>
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									<p>Ultimately, the costs incurred through a software audit can often be out of proportion to the value the customer has received through any under-licensing, inadvertent or otherwise. So what can organisations do?</p><p>Unfortunately, vendor claims are rarely litigated, although there have been cases entering the press over recent years. This inaction is usually because the customer will have some anxiety about reputational damage, as well as needing to keep vital IT systems switched on. Furthermore, vendors can sometimes offer concessions in exchange for confidentiality about the process.</p><p>Importantly, there are ways of confronting these audits. While a solicitor’s letter will have no effect, a combination of astute technical, legal and commercial arguments can destabilise the vendor’s insistent demands and cut down claims to an appropriate level.</p><p>Customers must treat any invitation to co-operate in a ‘software licence review’ as a material risk; the letter is essentially the precursor of what may be a significant damages claim. As such, high quality consultancy and negotiation expertise is needed if an organisation is to effectively protect itself. Importantly, this needs to be independent of the vendor (not their platinum partner) and, whenever possible, an organisation should utilise former licensing experts from that particular vendor.</p>								</div>
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									<p><span style="text-decoration: underline;"><a href="https://www.computing.co.uk/opinion/3064122/firms-should-treat-software-license-reviews-as-a-material-risk-to-business" target="_blank" rel="noopener">https://www.computing.co.uk/opinion/3064122/firms-should-treat-software-license-reviews-as-a-material-risk-to-business</a></span></p>								</div>
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				Flexera 2026 State of ITAM Report: why SaaS sprawl is no longer just an IT problem			</a>
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			<p>Without centralised visibility, SaaS environments grow organically. And organic growth rarely aligns with governance, security or cost control.</p>
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		<p>The post <a href="https://easysam.co.uk/news/firms-should-treat-software-licence-reviews-as-a-material-risk-to-business/">Firms should treat software licence reviews as a material risk to business</a> appeared first on <a href="https://easysam.co.uk">EasySAM</a>.</p>
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