The ITAM Forum launches the world’s first ISO/IEC 19770-1 certification scheme 

The ITAM Forum launches the world’s first ISO/IEC 19770-1 certification scheme 

Softline Group Northern Europe and HDI Group become the first two organisations certified under the new scheme.

Published on 24th February 2023

The ITAM Forum today announced the launch of the world’s first ISO/IEC 19770-1 certification scheme for IT asset management and celebrates the first two organizations to ever receive certification – Softline Group Northern Europe and HDI Group.

As a management system – similar to ISO 27001 and 9001 – ISO/IEC 19770-1 specifies the requirements for an IT asset management system – the people, processes and technology necessary to manage IT assets throughout the lifecycle. Until today, organizations could not demonstrate the quality of their ITAM practices in a consistent, uniform and globally-accepted way. Now, ITAM teams can receive unrivaled recognition for their work.

Goal achieved: Global ITAM certification is here

The ITAM Forum launched in May 2020 with the aims to promote the business benefits of ITAM and to create the world’s first, globally-recognized and accepted certification scheme for ISO/IEC 19770-1.

Speaking during its launch, Martin Thompson, founder of the ITAM Forum, commented, “ITAM is rapidly ascending in significance. By benchmarking an ITAM department or team against a globally-recognized ISO standard, internal and external stakeholders, including the Board, will be assured of the highest-quality processes.”

Speaking today, Thompson remarks; “Today marks a major milestone for the global ITAM industry and for the ITAM Forum. We have achieved one of our key objectives with help from the world-wide ITAM community. This wouldn’t have been possible without the continued work of several ITAM leaders, such as David Bickett, who have championed ITAM for decades, long before the ITAM Forum came into existence.”

First two organizations to be certified

Ash Dharas, Managing Consultant and Practice Manager ITAM at Softline Group Northern Europe commented, “We’re thrilled to be the first organization to achieve certification. This was an important milestone for us, and I’m incredibly proud of this achievement. We’re also now well prepared to help our clients with their certification journeys, and hopefully, many will follow in our footsteps.”

Patrick Milas, License Manager for HDI Group commented, “Today is great day for HDI. We are the first end-user organization to gain ISO ITAM certification, a fantastic achievement. I would like to thank all of my colleagues who helped make this happen and TIMETOACT Group for its support and guidance. I encourage all companies that engage in ITAM to explore the business benefits of ISO certification.”

Closing remarks

Martin Thompson, founder of the ITAM Forum comments, “I would like to personally thank Softline Group Northern Europe and HDI for their leadership and vision and for helping to bring this certification scheme to life. Without their hard work in going through the extensive certification process, we wouldn’t be able to share this great news today. More companies are undergoing the certification process right now, so we hope to soon announce more certifications.”


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