Some of the main Software Asset Management (SAM) challenges today are directly linked to resources. Even if time and effort has been put in to select the right tools for the job and a baseline has been achieved, SAM is an ongoing program that needs constant review and attention.
Even the best SAM tools need to be ‘driven’ by someone with good software licensing knowledge. This knowledge will have to be maintained as software licensing is a dynamic industry with constant changes across the board.
Getting board level buy-in for the necessary resources is therefore often difficult with SAM (unfortunately) having other, more urgent projects, scheduled in ahead of it.
The good news is that there is ROI (Return on Investment) with a SAM programme in place – ROI on financial commitments through re-harvesting and contract scrutiny; but also with regards to standardisation and the positive effects this has on training and end user support.
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