Software compliance reviews are “a fact of life.” According to a Gartner study undertaken over a six-year period, on average, 68 percent of organisations receive at least one audit letter each year (Source Garner G00278199, Sept 2015). Organisations have therefore become accustomed to receiving these audit letters, or so-called “Love Letters,” from their software publishers. While some cry that romance is dead, clearly the good old-fashioned love letter is alive and kicking when it comes to the ever-tested relationship between software publishers and their customers.

Love Letters from your software publisher are not always as straightforward as they seem. While they may be positioned as audits to verify your compliance with the publisher’s licensing terms (i.e. confirming both parties are being treated fairly in the relationship), in many instances publishers use them to drive additional revenue from their customers.

Software compliance reviews, or audits, have developed over recent years as major income contributors for the software publishers. According to our own research, many software publishers are running this income stream in a very professional way, with either in-house or third-party resources. In-house publisher audit personnel now have clear revenue objectives and targets for the number of audits they must perform. While, years ago, this domain was dominated by the top 10 publishers, recently it seems that any publisher is using this method to verify compliance and generate additional income. Lately we have also seen an increasing number of mid-size companies becoming a target for software audits, since they often don’t have the resources for in depth Software Asset Management in place. Software audits are no longer only something that large companies have to worry about.

At the same time, some software publishers are guilty of going far beyond what was signed and agreed in the audit clause to exploit their customers and extract as much revenue as possible from an audit.

Software is ubiquitous.

It is at the heart of every aspect of modern life. We depend on software at the office, at school, at home, in our leisure time, when we travel and when we communicate. Software helps us to be more effective, more creative, and more efficient.

Ironically, software is so pervasive that one would be forgiven for overlooking just how much it contributes – from both an economic and job creation perspective. With Brexit on the horizon, it is more important than ever to consider how the industry may be affected.

We recently worked with the Economist Intelligence Unit to reveal the true value of software, both in the UK and more widely across the European Union. We wanted to quantify software’s impact and assess how the EU and certain member states gain from its burgeoning influence.

The results from the research were intriguing. Overall, software delivers a total value-added (direct, indirect, and induced) GDP of £709.8bn – over seven per cent of the EU28 total GDP. This contribution comes from all sectors and all levels of the economy, from farming and manufacturing, to services, education, and healthcare.

When you hone in on the UK, software’s direct and indirect contribution is also substantial, and higher than any of the other “Big Five” EU markets (Germany, France, Spain and Italy). In 2014, the software industry added £50.9bn directly to the UK economy, equivalent to 2.9 per cent of the country’s GDP. When factoring in its full impact (including indirect and induced effects), software’s contribution climbs to around 7.1 per cent of UK GDP, which is a staggering contribution of £124.8bn to the economy.

The UK software sector also supports the employment of the most people compared to the other major EU countries analysed in our study. It has the highest percentage of total jobs too, generating nearly 2.6m – more than twice the size of the entire population of Birmingham, and equivalent to 8.4 per cent of all jobs in the UK.

Software also contributes 9.7 per cent of total private sector research expenditure in the country.

With Brexit negotiations looming, a new regulatory framework must be crafted to allow the software industry, and in turn the British economy, to thrive in a post-Brexit environment. To maintain its leadership of the IT industry, the UK needs to have a better, or at the very least equal, regulatory environment – and one that is fully aligned with international and EU regulations.

It will be important to devise legislation that is future-proof to avoid stifling innovation or delaying the uptake of new technologies. Countries choosing policies that encourage technological developments and support a digital economy boost their competitiveness and guarantee their role as hubs in the globalised economy.

To keep pace with growing global competition, the UK must embrace software’s potential. The regulatory landscape needs to acknowledge the inherently global nature of the software industry while leaving room for digital innovation.

Championing the free flow of data across borders without unnecessary restrictions would send a strong signal, as would embracing fully the development of the next generation of digital standards in international fora and opposing mandates on the localisation of servers and other computing infrastructure.

Our health, wealth, work, social lives, leisure and security are all improved by software, and the potential for further benefits is limited only by our imagination. Software is the key to realising the benefits of the twenty-first century and beyond. The new UK government will need to seize the opportunity.