This unique accredited course provides you with the ideal opportunity to gain the knowledge and competence in the increasingly important field of software asset management (SAM). You will gain a thorough overview of the latest developments, techniques, processes and challenges in SAM; as well as a strong foundation in software licensing.

As well as providing invaluable insights into the various aspects of SAM, the course will prepare you to sit and pass the 1 hour examination, which is set and facilitated by AGMP, on the final afternoon of the schedule.

This unique accredited course provides you with the ideal opportunity to gain the knowledge and competence in the increasingly important field of software asset management (SAM). You will gain a thorough overview of the latest developments, techniques, processes and challenges in SAM; as well as a strong foundation in software licensing.

As well as providing invaluable insights into the various aspects of SAM, the course will prepare you to sit and pass the 1 hour examination, which is set and facilitated by AGMP, on the final afternoon of the schedule.

This unique accredited course provides you with the ideal opportunity to gain the knowledge and competence in the increasingly important field of software asset management (SAM). You will gain a thorough overview of the latest developments, techniques, processes and challenges in SAM; as well as a strong foundation in software licensing.

As well as providing invaluable insights into the various aspects of SAM, the course will prepare you to sit and pass the 1 hour examination, which is set and facilitated by AGMP, on the final afternoon of the schedule.

Microsoft Teams went down this morning for nearly three hours after Microsoft forgot to renew a critical security certificate. Users of Microsoft’s Slack competitor were met with error messages attempting to sign into the service on Monday morning, with the app noting it had failed to establish an HTTPS connection to Microsoft’s servers.

Microsoft confirmed the Teams service was down just after 9AM ET today, and then later revealed the source of the issue. “We’ve determined that an authentication certificate has expired causing users to have issues using the service,” explains Microsoft’s outage notification. Microsoft then started rolling the fix out at 11:20AM ET, and by 12PM ET the service was restored for most affected users. Microsoft confirmed the fix was successfully deployed at 4:27PM ET.

This was an embarrassing mistake for Microsoft to make for its flagship “Office hub” software, especially as the company started its own TV commercials for Teams recently. It’s also surprising to see Microsoft forget to renew a key certificate for Teams, especially when the company develops software like System Center Operations Manager to monitor for things like certificate expiration.

Update, February 3rd 4:40PM: Added confirmation from Microsoft that the fix was successfully deployed.

This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.

This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.

This BCS accredited course covers the SAM processes as described in the IT Infrastructure Library (ITIL) V.3 Guide to Software Asset Management and addresses the complex subject of managing software assets from the initial business need, through the SAM lifecycle, up to and including retirement.

The qualification also covers the interdependencies between IT Service Management Principles and SAM, and provides delegates with a comprehensive overview of the key areas of SAM and will assist even seasoned practitioners with its structured approach to SAM.

On the final afternoon delegates will be prepared to sit the 1 hour examination, set and facilitated by BCS.